Knowledge Areas

Application Service Providers
BPO
Business Intelligence
Business Process Outsourcing
Business Transformation
Cloud Computing
Collaborative Environments
Computers
CRM
Customer Relationship Management
Customer Self-Service
Customer Service Software
Customer Support
Data Centers
Data Centres
Databases
Design Automation
Digital Media
Document Management
e-Business
e-Commerce
e-Procurement
ECM
Enterprise Content Management
Enterprise Portals
Enterprise Resource Planning
ERP
Extranets
Fleet Management Software
Geographical Information Systems
GIS
Global Positioning Systems
GPS
Helpdesk Software
HRMS
Human Resource Management Systems
Internet Technologies
Intranets
KM
Knowledge Management
Marketplaces
Mobile Applications
Mobile Apps
Mobile Devices
Mobile Internet
Multimedia
Networking
Outsourcing
PLM
Product Lifecycle Management
Radio Frequency Identification
Remote Infrastructure Management
RFID
RIA
Rich Internet Applications
RIM
SaaS
Sales Force Automation
Satellite Navigation
SatNav
SCM
Security Software
Service Oriented Architecture
SOA
Social Networking Websites
Software as a Service
Supply Chain Management
Telecommuting
Thin Clients
Virtual Private Networks
Voice Over Internet Protocol
VoIP
VPN
Web Servers
Websites
 

Outsourcing encompasses services and support to complete operations and product development

Outsourcing is sophisticated, global and proven as a reliable method for enterprises to scale, lower costs, get the best talent for specialised tasks and redistribute non-core areas. Outsourcing can be of small services and support to large projects.

Outsourcing now transcends industrial and functional ares. Outsourcing extends from services and support to infrastructure management, contract manufacturing and research, product development and management, sales and marketing to complete projects. Outsourcing offers several options from domestic service providers, offshore outsourcing and global outsourcing engagements. Outsourcing is not just a cost saving tool but for enterprises can be strategic in distributing risk, tapping global talent, providing follow-the-sun 24 x 7 service and focussing on core areas. Outsourcing for enterprises in the digital area includes remove infrastructure management, software and IT services, consulting, engineering and software product development, business process outsourcing, research and knowledge outsourcing.
 
Digital Enterprise