Knowledge Areas

Application Service Providers
BPO
Business Intelligence
Business Process Outsourcing
Business Transformation
Cloud Computing
Collaborative Environments
Computers
CRM
Customer Relationship Management
Customer Self-Service
Customer Service Software
Customer Support
Data Centers
Data Centres
Databases
Design Automation
Digital Media
Document Management
e-Business
e-Commerce
e-Procurement
ECM
Enterprise Content Management
Enterprise Portals
Enterprise Resource Planning
ERP
Extranets
Fleet Management Software
Geographical Information Systems
GIS
Global Positioning Systems
GPS
Helpdesk Software
HRMS
Human Resource Management Systems
Internet Technologies
Intranets
KM
Knowledge Management
Marketplaces
Mobile Applications
Mobile Apps
Mobile Devices
Mobile Internet
Multimedia
Networking
Outsourcing
PLM
Product Lifecycle Management
Radio Frequency Identification
Remote Infrastructure Management
RFID
RIA
Rich Internet Applications
RIM
SaaS
Sales Force Automation
Satellite Navigation
SatNav
SCM
Security Software
Service Oriented Architecture
SOA
Social Networking Websites
Software as a Service
Supply Chain Management
Telecommuting
Thin Clients
Virtual Private Networks
Voice Over Internet Protocol
VoIP
VPN
Web Servers
Websites
 

Business Process Outsourcing (BPO) for effective outsourcing of core and non-core processes

Business Process Outsourcing or BPO, an offshoot of the internet revolution that lets servers and applications be run remotely, enables organizations to outsource key business processes and activities to captive or third party providers.

Business Process Outsourcing (BPO) and its extensions in different specialised areas such as Legal Process Outsourcing and Knowledge Process Outsourcing among others has enabled enterprises to extend their workforce across geographies and enable better efficiencies, quality and cost management in core and non-core functions. BPO has been practised by enterprises with captive and third party service providers with varying degrees of success but overall it is a trend that is growing among large and mid-sized organizations who find it easier to have third party BPO service providers and outsourcing companies manage key business processes and operations for them with a dedicated team of trained resources.
 
Digital Enterprise